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Yes. We ship to New Zealand and Australia with standard delivery. We are expanding to the UK, Europe, and North America later in 2026 — join our newsletter to be notified.
New Zealand: 2 to 4 business days for North Island, 3 to 6 business days for South Island. Rural delivery may take an additional 1 to 2 days. Australia: 5 to 10 business days.
Full-priced items can be returned within 30 days of delivery in original, unwashed condition. Sale items are final sale. To start a return, email hello@karavistudio.com with your order number.
Yes, for most rug styles. Custom orders typically take 6 to 10 weeks. Email us with your dimensions and preferred style and we will get back to you within 2 business days with pricing.
Yes. Every piece is made by an artisan we have visited in person. The products pages name the technique and the region. Handmade does mean some variation — thread counts, pile heights, and print registration will differ slightly between pieces.
We use 100% natural fibres: New Zealand and Indian wool, linen, khadi cotton, and block-printed cotton. We do not use synthetic blends, synthetic dyes, or polyester backing.
We work directly with spinning and weaving cooperatives in Kutch and Rajasthan. We pay above Fair Trade benchmarks and visit each workshop at least once per production cycle.
How do I know which rug size to choose?
Visit our size guide for a full breakdown by room type and use. The most common mistake is choosing a rug too small. If in doubt, go up a size.
Yes. Interior designers, architects, and hospitality buyers can apply for trade pricing. Email hello@karavistudio.com with details of your project.
I received a damaged item. What do I do?
Email hello@karavistudio.com with photos of the damage within 7 days of delivery. We will arrange a replacement or refund at no cost to you.